Murmurtale Start in the Help Center
The Help Center covers setup, the two dictation modes, dialogue formatting, dictionaries, plans, and privacy. If you are not sure where to begin:
Support
Get help with Murmurtale
Most answers are a click away in the Help Center. Start with the guide that fits where you are, and if something is still broken, here is exactly how to reach us during the beta.
New to Murmurtale
Install, grant two permissions, and dictate your first line.
Something isn't working
Symptoms first, then safe things to try.
Plans and account
Local vs cloud, usage, subscription, and cancelling.
Beta support: what to expect
Murmurtale is in a founding-writer beta on Mac. We read what beta testers send and use it directly to fix bugs and improve the docs. A few honest expectations:
- Support is best-effort during the beta. We are a small team and do not offer a guaranteed response time. We are not setting a support SLA we cannot keep.
- The fastest fixes come from a clear report: what you did, what you expected, and what happened instead. Please do not paste your manuscript or private writing — a short description is enough.
- If the app can send privacy-safe diagnostics, turning them on helps us see crashes and failures without you describing every detail. Diagnostics never include your text or audio.
Reaching a human
To report a bug, ask a question, or send feedback, use the Contact page, which routes product support, privacy requests, security reports, and press separately.
Before you report: known limitations
Some rough edges are already documented. Checking Known limitations first can save you time and tells you whether a behaviour is a bug or a current constraint.