Scope
These Terms of Service (“Terms”) govern your use of Murmurtale’s online services — accounts, word-count metering, the optional Pro cloud features (cloud transcription and fiction formatting), and billing (the “Service”). Use of the Murmurtale app itself is also governed by the EULA; your privacy is governed by the Privacy Policy. By creating an account or using the Service, you agree to these Terms.
You can dictate up to 5,000 words with no account at all, entirely on-device. Beyond that, a free account (sign in with Apple, Google, or email) is required to keep dictating — it gets you 5,000 on-device words a month at no cost. The account exists for identity, billing, and word-count metering. The usage record is a count and contains no dictated words. Pro is the paid tier on top of the same account.
1. Eligibility & accounts
You must be able to form a binding contract and be at least 18 years old (or the age of majority in your jurisdiction, if greater). You are responsible for your account credentials and for activity under your account. Provide accurate information and keep it current. An account is required once your free, no-account allowance (5,000 words, one-time) is used, regardless of whether you ever subscribe to Pro.
2. The Service
- Word-count metering. Your account tracks a monthly word count for local dictation (5,000 words/month on the free tier; unlimited on Pro) so we can enforce plan allowances. The usage record is that count and contains no dictated words.
- Cloud transcription and fiction formatting process your submitted audio/text and return a result. These features are the default engine for Pro subscribers, subject to a monthly fair-use cloud allowance of 60,000 words; if that allowance is reached, dictation continues automatically on the on-device engine rather than stopping, until the allowance resets. New accounts receive one free Pro trial, without a payment method, for 14 days or 20,000 cloud words, whichever comes first.
- How cloud requests are handled. When you use a cloud feature, the audio or text needed for that request is sent through our backend to the service providers listed in our Privacy Policy, which describes what each provider receives and how your information is handled. Those providers process requests under their own terms. In Fiction mode, light AI formatting may add punctuation, quotation marks, and paragraph breaks. Plain mode and on-device mode get no AI formatting.
3. Subscriptions, billing & renewal
- Pro is a paid subscription billed through Stripe at the price shown at purchase ($14.99/month or $119/year).
- Subscriptions auto-renew until cancelled. You can cancel anytime; access continues through the end of the current billing period.
- Refunds: discretionary. Fees are otherwise non-refundable except as required by law.
- We may change prices prospectively with reasonable notice; changes don’t affect the current paid period.
4. Acceptable use
You agree not to: use the Service unlawfully or to process content you lack the rights to; attempt to exceed, circumvent, or abuse rate limits or entitlement checks; reverse engineer, scrape, or resell the Service; use it to generate content that is illegal or infringes others’ rights; or interfere with or overload the Service’s infrastructure. We may enforce rate limits and reasonable usage bounds to keep the Service healthy.
5. Your content & rights
You retain all rights to the audio and text you submit (“Your Content”). You grant us only the limited right to process Your Content and engage the subprocessors listed in the Privacy Policy to return the requested result. Those subprocessors process requests under their own terms. You represent you have the rights necessary to submit Your Content.
The Service uses artificial intelligence (AI): speech-to-text and cleanup are performed by AI models — on your device in on-device mode, and in Pro cloud mode (the default engine where your plan includes it) by the subprocessors listed in our Privacy Policy. Transcripts and cleaned-up text produced from Your Content are also Your Content. Your writing is yours: we claim no ownership or creative rights in anything you dictate or in the Service’s output from it.
6. Availability & changes
The Service is provided on an “as available” basis. We may modify, suspend, or discontinue features (including cloud vendors) with reasonable notice where practicable. Dictation itself is designed to keep working on the on-device engine even if cloud features or the Service are unavailable; the free, no-account allowance (5,000 words, one-time) does not require the Service at all.
7. Third-party services
The Service relies on third-party subprocessors and payment processors, each under its own terms. Cloud requests are processed by our subprocessors under their own terms. The Privacy Policy lists the subprocessors and how the live app routes a request.
8. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind. Transcription and cleanup are AI-generated and can be wrong: we do not warrant that output is accurate or error-free or that the Service will be uninterrupted. Review important output before relying on it.
9. Limitation of liability
To the maximum extent permitted by law, Murmurtale will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of data/profits/goodwill. Our total liability for claims relating to the Service will not exceed the amount you paid us for the Service in the 12 months before the claim.
10. Indemnity
You agree to indemnify Murmurtale against claims arising from your misuse of the Service or violation of these Terms, to the extent permitted by law.
11. Termination
You may stop using the Service and cancel anytime. We may suspend or terminate access for breach or to comply with law. Sections that should survive (content rights, disclaimers, liability, governing law) survive termination.
12. Governing law & disputes
These Terms are governed by the laws of the Commonwealth of Virginia. Exclusive venue for any dispute lies in the state and federal courts of the Commonwealth of Virginia, and each party consents to their jurisdiction.
13. Changes to these Terms
We may update these Terms; we’ll revise the version and date and, for material changes, provide reasonable notice. Continued use after changes take effect constitutes acceptance.
14. Contact
Brad Pierce Enterprises LLC, 8401 Mayland Dr Ste S, Richmond, VA 23294 · support@murmurtale.com — support routes are also on the Contact page.